AGREEMENT ON THE USE OF PAYSERA TICKETS SYSTEM FOR ORGANISERS
1. Main definitions
1.1. Ticket – a document generated by the Paysera Tickets system, which grants the right to attend a specific Event organised by the Organiser and where the name, place and date of the Event, QR code and other information of the Organiser is given.
1.2. Website address tickets.paysera.com – electronic website which belongs to Paysera LT under the property right and which is a constituent part of Paysera Tickets.
1.3. Organiser – a legal or natural person who has an electronic money account in Paysera system, has created an event in the Paysera Tickets system and sells or distributes Tickets to the Event.
1.4. Paysera LT – UAB "Paysera LT" (legal person code 300060819, registered at Pilaitės pr. 16, Vilnius), which has created, supports and develops the Paysera Tickets system and which owns all intellectual rights to the present system and rights to the Paysera trademark.
1.5. Paysera system – an electronic payments platform managed by Paysera LT, where clients can open electronic money accounts, keep funds on the account, transfer the funds, receive transfers and collect payments for sold goods / services. Terms and conditions of the use of the present system are given at the address www.paysera.com.
1.6. Paysera Tickets– an electronic Ticketing systems which belongs to Paysera LT under copyrights, available at the address tickets.paysera.com.
1.7. Paysera Tickets mobile application – an application installed on a mobile device and used to verify the authenticity and validity of the Ticket.
1.8. Buyer – a legal or natural person who buys / has bought a ticket via the Paysera Tickets system to the Event organised by the Organiser.
1.9. Event – a concert, trip, sports or any other public event organised by the Organiser, which can be attended only with a Ticket.
1.10. Agreement – agreement on the use of Paysera Tickets system.
2. General provisions
2.1. The present agreement is concluded between the Organiser and Paysera LT.
2.2. Subject of the Agreement: Paysera LT provides the Organiser with the possibility to use Paysera Tickets system available at the address tickets.paysera.com, where s/he can create a description of the Event, generate tickets to the Event, sell Tickets, collect information about sold Tickets and perform other actions available in the system.
2.3. Sale of Tickets is charged and subjected to conditions of Collection of payments via the Internet, available at the address www.paysera.com.
2.4. When providing services indicated in the Agreement, Paysera LT provides only the right to use the Paysera Tickets system. Tickets are distributed and sold to Buyers directly by the Organiser.
2.5. Additional services, which are not indicated in the Agreement, are provided under a separate written agreement between the Parties, where the procedure and conditions of provision of such services are defined.
3. Use of Paysera Tickets System
3.1. In order to use the Paysera Tickets system, the Organiser shall be registered in Paysera system, have performed necessary identification procedures and have opened an electronic money account.
3.2. In order to sell Tickets (i.e. collect payments for their sale), the Organiser shall have created a relevant payment collection project in Paysera system according to conditions given at www.paysera.com.
3.3. Funds for sold Tickets are collected to the electronic money account of the Organiser in Paysera system according to rules and conditions given at www.paysera.com.
3.4. Organiser logs in to the Paysera Tickets system using his/her account in Paysera system.
3.5. The Organiser creates an Event in the Paysera Tickets system by providing information about it, i.e. name, place, time, short description and other necessary information, selecting preferred Ticket settings, data to be collected from Buyers, etc.
3.6. The Paysera Tickets system provides the possibility to set data which the Buyer will have to provide when purchasing a Ticket.
3.7. The created Event is immediately published on the website address tickets.paysera.com. Information about the Organiser and his/her contact data is provided next to each Event created by the Organiser.
3.8. In the Paysera Tickets system the Organiser can see the number of sold Tickets, follow his/her Event statistics and perform other actions available in the system.
3.9. In order to check the authenticity and validity of the Ticket handed by the Buyer, the Organiser shall download and use the Paysera Tickets mobile application.
3.10. Money paid for the Ticket may be refunded to the Buyer by the Organiser logging in to his/her account in Paysera system.
4. Rights and Liabilities of Paysera LT
4.1. Paysera LT commits to grant under conditions and procedure set forth in the present Agreement the right to the Organiser to use the Paysera Tickets system to create a description of the Event, generate Tickets, distribute and / or sell Tickets and store information about Events and sold Tickets.
4.2. Paysera LT provides the Organiser with instructions on how to check Tickets with the Paysera Tickets mobile application.
4.3. Paysera LT does not hold the responsibility for compliance of visual, graphical and digital information about the Event provided by the Organiser with the valid legislation.
4.4. Paysera LT also does not hold the responsibility against Buyers for data about the Buyer requested by the Organiser, quality of the Event, occurrence of the Event and refund of money.
4.6. Paysera LT does not hold the responsibility for authenticity of data provided by the Buyer.
4.7. Paysera LT does not hold the responsibility for execution or cancellation of the Event, also for information of persons about the Event, except for provision of information about the Event on the website tickets.paysera.com.
4.8. If the Event is canceled or its date is changed, Paysera LT in no cases and in no circumstances holds the responsibility for compensation of damages to Buyers and / or other third persons for cancellation or delay of the Event and / or for damages incurred due to changed conditions.
4.9. Paysera LT does not issue invoices to Buyers; invoices are issued by the Organiser. Under a separate agreement, Paysera LT may activate for the Organiser the feature of automatic issuance of invoices under the name of the Organiser.
4.10. In case of a suspicion that the Event may not occur or be delayed, Paysera LT has the right to unilaterally suspend distribution of Tickets to the Event and inform the Organiser thereof using contact data of the Organiser, indicated in the Agreement. If in 48 hours after the message is send by Paysera the Organiser does not provide any reasonable proof that the Event will occur or will not be delayed, Paysera LT has the right to terminate the Agreement by informing thereof using contact data indicated by the Organiser. In such case it is considered that the Agreement has been terminated from the moment Paysera LT has decided to suspend distribution of Tickets to the Event.
4.11. Paysera LT does not hold the responsibility for non-operation and / or inappropriate operation of the mobile application Paysera Tickets due to absence of Internet connection.
5. Rights and Liabilities of the Organiser
5.1. The Organiser commits to ensure accuracy, completeness and compliance of all graphical, textual and digital information about Events provided on the website tickets.paysera.com with the valid legislation.
5.2. With the aim to protect interests of Buyers, under a request from Paysera LT the Buyer commits to deliver confirmed copies of agreements or other documents concluded with commercial entities managing the place of the Event, agreements with performers and other documents and / or confirmations which would ensure smooth running of the Event. Any information submitted by the Organiser when executing the present liability shall be considered confidential. If the Organiser does not submit such documents within the set period of time, Paysera LT has the right to immediately suspend sale / distribution of Tickets to a specific Event till the Organiser submits such documents; if the Organiser does not submit such documents at all – permanently suspend distribution / sale of Tickets to the Event.
5.3. The Organiser is him/herself fully responsible for execution of Ticket control and the number of Buyers who enter the Event.
5.4. The Organiser shall immediately inform Buyers about changes of the Event: date, time, ect. and cancellation of the Event, and also relevantly change the present information in the Paysera Tickets system.
5.5. The Organiser undertakes full responsibility for execution and cancellation of the Event, and also for refund of money to Buyers if the Event is canceled. The Organiser holds the responsibility against Buyers and other third persons (competent institutions, etc.) for non-execution or improper execution of refund of Tickets.
5.6. The Organiser undertakes full responsibility for damages incurred by the Buyer if the place and / or time of the Event has been changed, but the distribution / sale of Tickets has already been started and thus shall be suspended.
5.7. The Organiser commits to do not disclose login data to the Paysera Tickets system to any third persons.
5.8. The Organiser holds the responsibility for provision of accurate and complete information about the Event in the Paysera Tickets system.
5.9. If the Organiser collects personal data from Buyers, as set forth in the Law on Legal Protection of Personal Data, the Organiser shall have registered aims of processing of personal data in the State Data Protection Inspectorate.
5.10. The Organiser can collect data on the home address and / or the date of birth of the Buyer only in exceptional cases, when it is necessary to sell the Ticket and / or organise the Event. The Organiser is prohibited from collecting personal identity codes and other sensitive data of Buyers via the Paysera Tickets system. In all cases the scope of collected data shall be legal and proportional to the pursued goals and provided services, and shall be registered in the State Data Protection Inspectorate.
5.12. The Organiser is prohibited from organising, distributing and selling Tickets to Events which violate requirements of the legislation, include pornographic or erotic content, are intended to promote usage of alcohol and tobacco or gaming, also from illegal collection and processing of personal data and / or from using the Paysera Tickets system for execution of illegal activity, fraud and other criminal actions.
6.1. If liabilities undertaken by the Parties under the present Agreement are not executed or they are executed inappropriately, the guilty Party shall reimburse damages caused to the other Party.
6.2. The Organiser unconditionally undertakes to reimburse Paysera any fines imposed by competent institutions, if such fines have been imposed on Paysera LT due to the fault of the Organiser.
6.3. The Parties agree that complaints from Buyers related to a relevant Event, Tickets to which have been distributed / sold via the Paysera Tickets system, are examined by the Organiser. Having received such complaints, Paysera LT shall forward them to the Organiser, informing the Buyer thereof.
6.4. If an official decision has been adopted by the consumer rights protection authority confirming that the complaint of the Buyer is reasonable and Paysera LT shall reimburse damages to the Buyer, Paysera LT executes the same decision of the consumer rights protection authority, but in this case the Organiser shall reimburse damages incurred by Paysera LT due to the executed decision of the consumer rights protection authority, unless the decision has been adopted due to the fault of Paysera LT.
6.5. If the Organiser violates his/her liability under the present Agreement, Paysera LT has the right to immediately terminate the present Agreement, suspend and / or terminate the right of the Organiser to use the Paysera Tickets system, suspend sale / distribution of Tickets, refund money for Tickets to Buyers and unilaterally undertake other legal actions which are intended to protect interests of Paysera LT, Buyers and other third persons.
7. Validity of the Agreement
7.1. The present Agreement is confirmed by logging in to the Paysera Tickets self-service for creation of events.
7.2. The Agreement comes into force on the day of its confirmation and is valid till the day of full execution of mutual liabilities of the Parties.
7.3. The Agreement cannot be terminated under a unilateral statement of one Party if there is no fault of the other Party till the indicated term of validity of the Agreement expires (except in cases when the Event is canceled).
7.4. Paysera reserves the right to amend provisions of the present Agreement at any time. Such amendments come into force from the moment they are published on the Paysera Tickets website tickets.paysera.com. Organisers, who create an Event, are recommended to always learn the newest version of the Agreement.
8. Other Provisions
8.1. Disputes arising due to non-execution or inappropriate execution of the present Agreement shall be settled by negotiation, and in case of failure to negotiate – in the court of the Republic of Lithuania under the procedure prescribed by the law. Jurisdiction is determined by the place of the registered headquarters of Paysera LT.
8.2. The present Agreement has been concluded, is subjected to and shall be explained according to the legislation of the Republic of Lithuania.
8.3. Names of chapters and articles of the Agreement are intended solely for convenience of the Parties and shall not be taken into account when explaining provisions of the Agreement.
8.4. The Parties do not have the right to transfer their rights and liabilities under the present Agreement to third parties without a written consent from the other Party.
8.5. If any provision of the present Agreement is declared invalid, all the other provisions of the Agreement remain in full force.
8.6. All notifications and information shall be considered provided to the other Party properly if they are handed personally by confirming the reception, sent via registered mail, fax or email. If the Party changes its address, fax number or email address, it shall immediately inform the other Party thereof in written; otherwise, such Party cannot base its arguments on non-reception of a notification or information if such notification or information has been sent to latest contact data provided to the other Party.