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ACUERDO SOBRE EL USO DEL SISTEMA DE ENTRADAS PAYSERA PARA ORGANIZADORES

Definiciones

1.1. Entrada : un documento generado por el sistema de Boletos Paysera, que otorga el derecho de asistir a un Evento específico organizado por el Organizador y donde se proporciona el nombre, el lugar y la fecha del Evento, el código QR y otra información del Organizador.
1.2. Sitio web tickets.paysera.com : un sitio web electrónico que pertenece a Paysera bajo el derecho de propiedad y que es una parte integral del sistema de boletos de Paysera.
1.3. Organizador : una persona física o jurídica que tiene una cuenta de dinero electrónico en el sistema Paysera, ha creado un evento en el sistema de boletos Paysera y vende o distribuya entradas para el evento.
1.4. Paysera - "Paysera LT", UAB (código de entidad legal 300060819, registrado en Pilaitės pr. 16, Vilnius), que ha creado, respaldado y desarrollado el sistema Paysera Tickets y posee todos los derechos intelectuales del presente sistema.
1.5. Sistema Paysera : una plataforma de pagos electrónicos administrada por Paysera, donde los clientes pueden abrir cuentas de dinero electrónico, mantener fondos en la cuenta, transferir fondos, recibir transferencias y cobrar pagos por bienes / servicios vendidos. Los términos y condiciones del uso del presente sistema se encuentran en la dirección www.paysera.com .
1.6. Sistema de tickets Paysera : un sistema electrónico para vender y distribuir tickets que pertenece a Paysera y está disponible en la dirección tickets.paysera.com .
1.7. Aplicación móvil Paysera Tickets : una aplicación instalada en un dispositivo móvil y utilizada para verificar la autenticidad y validez de la entrada.
1.8. Comprador : una persona física o jurídica que compra / ha comprado un boleto a través del sistema de Paysera Tickets para el Evento organizado por el Organizador.
1.9. Evento : un concierto, viaje, deporte o cualquier otro evento público organizado por el Organizador, al que solo se puede asistir con una entrada.
1.10. Acuerdo : acuerdo sobre el uso del sistema Paysera Tickets.

Provisiones generales

2.1. El presente acuerdo se celebra entre el Organizador y Paysera.
2.2. Objeto del Acuerdo: Paysera ofrece al Organizador la posibilidad de utilizar el sistema de Entradas Paysera disponible en la dirección tickets.paysera.com , donde pueden crear una descripción del Evento, generar entradas para Eventos, vender Entradas, inscribir participantes para Eventos gratuitos, recopilar información sobre boletos vendidos y distribuidos, y realizar otras acciones disponibles en el sistema.
2.3. Para distribuir Tickets, el Organizador debe crear un proyecto de cobro de pagos. Dicho proyecto está sujeto a los términos y cargos de cobro de pagos en línea proporcionados en www.paysera.com .
2.4. Al proporcionar los servicios indicados en el Acuerdo, Paysera solo proporciona el derecho a utilizar el sistema de Tickets Paysera.
2.5. Los servicios adicionales, que no están indicados en el Acuerdo, se proporcionan bajo un acuerdo escrito separado entre las Partes, donde se definen el procedimiento y las condiciones de provisión de dichos servicios.
2.6. El Organizador vende y distribuye los boletos directamente a los Compradores. Se considera que se celebra un acuerdo de venta de entradas entre el Organizador y el Comprador.

Uso del sistema de Paysera Tickets

3.1. Para utilizar el sistema de Tickets Paysera, el Organizador deberá registrarse en el sistema Paysera, realizar todos los procedimientos de verificación de identidad necesarios y tener una cuenta de dinero electrónico.
3.2. Para vender Entradas (es decir, cobrar los pagos por su venta), el Organizador habrá creado un proyecto de cobranza de pagos relevante en el sistema Paysera de acuerdo con las condiciones establecidas en www.paysera.com .
3.3. Los fondos para los boletos vendidos se recolectan en la cuenta de dinero electrónico del Organizador en el sistema Paysera de acuerdo con las reglas y condiciones establecidas en www.paysera.com .
3.4. El organizador inicia sesión en el sistema Paysera Tickets utilizando su cuenta en el sistema Paysera.
3.5. El Organizador crea un Evento en el sistema de Entradas de Paysera al proporcionar información al respecto, es decir, nombre, lugar, hora, breve descripción y otra información necesaria, seleccionando la configuración de Entradas preferida, los datos que se recopilarán de los Compradores, etc.
3.6. El sistema de Boletos Paysera brinda la posibilidad de establecer datos que el Comprador deberá proporcionar al comprar un Boleto o inscribir a los participantes para un Evento gratuito.
3.7. El evento creado se publica inmediatamente en el sitio web tickets.paysera.com . Información sobre el Organizador, a menos que el Organizador lo establezca como un Evento privado. Los detalles y contactos del Organizador son proporcionados por cada Evento creado por el Organizador.
3.8. En el sistema de Entradas Paysera, el Organizador puede ver la cantidad de Entradas vendidas o distribuidas, seguir sus estadísticas de Eventos y realizar otras acciones disponibles en el sistema.
3.9. Para verificar la autenticidad y validez del Boleto entregado por el Comprador, el Organizador debe descargar y utilizar una aplicación móvil especial.
3.10. El Organizador es en todos los casos totalmente responsable de los reembolsos de dinero a los Compradores. El Organizador puede reembolsar Boletos al Comprador en la cuenta del Organizador en el sistema Paysera.

Derechos y obligaciones de Paysera

4.1. Paysera commits, under the conditions and procedure set forth in the present Agreement, to grant the right to the Organiser to use the Paysera Tickets system in order to create a description of the Event, generate Tickets, distribute and / or sell Tickets, store information about the Events and sold Tickets, and publish the Events on the tickets.paysera.com website.
4.2. Paysera provides the Organiser with instructions on how to verify Tickets with the special mobile application.
4.3. Paysera does not hold the responsibility for the compliance of visual, graphical, or digital information about the Event provided by the Organiser with valid legislation.
4.4. Paysera is the data processor under the General Data Protection Regulation (EU) 2016/679.
4.5. Paysera collects the personal data of the Buyers in the scope indicated by the Organiser and stores it for the period of time specified in the Privacy Policy. Paysera ensures the security of the personal data stored in the Paysera Tickets system.
4.6. Paysera reserves the right to, at its own discretion, publish the Organiser’s public Events on the social media profiles of Paysera without informing the Organiser. Events are published on the Facebook profile “Paysera Tickets - Renginių Bilietai“ by posting them in the News Feed and creating events with Event details.
4.7. Paysera does not hold the responsibility for the veracity of data provided by the Buyer, the quality, execution, cancellation of the Event, Ticket refunds, informing participants about the Event, except for provision of information about the Event on the tickets.paysera.com website.
4.8. If the Event is cancelled or delayed, Paysera shall in no cases and under no circumstances be responsible for compensation of damages incurred by the Buyers and / or other third persons due to the changed conditions.
4.9. The Organiser is responsible for issuing invoices to Buyers. There is an automatic invoicing function in the Paysera Tickets system designed to issue invoices in the Organiser’s name. Paysera provides the Organiser with a guide for the use of this function.
4.10. In case of reasonable suspicion that the Event might not occur or might be delayed, Paysera has the right to unilaterally suspend distribution of Tickets to the Event and inform the Organiser thereof at the Organiser’s contact details specified by the Organiser in the description of the Event. If the Organiser does not provide any reasonable proof that the Event will occur or will not be delayed within 48 hours from the moment Paysera has sent a notification to the Organiser, Paysera has the right to disable the Event, prompt the Organiser to refund Tickets to Buyers, and delete the description of the Event. In such case, it is considered that the Agreement with the Organiser is terminated from the day Paysera decided to suspend the distribution of Tickets to the Event.
4.11. Paysera does not hold the responsibility for failures or disruptions in the operation of the Paysera Tickets mobile application due to a loss or problems with the Internet connection.

Rights and Liabilities of the Organiser

5.1. The Organiser commits to ensure the accuracy, completeness, and compliance of all graphical, textual, and digital information about Events provided on the tickets.paysera.com website to valid legislation. The Organiser undertakes not to promote or encourage hatred, violence, or harassment against individuals or groups of individuals; not use copyrighted or trademarked material without the appropriate permission.
5.2. With the aim to protect interests of Buyers, under a request from Paysera, the Buyer commits to, within 48 hours from the request, deliver confirmed copies of agreements or other documents concluded with commercial entities managing the place of the Event, agreements with performers and other documents and / or proof which would ensure smooth running of the Event. Any information submitted by the Organiser when executing the present liability shall be considered confidential. If the Organiser does not submit such documents within the set period of time, Paysera has the right to immediately suspend sale / distribution of Tickets to a specific Event till the Organiser submits such documents and, if the Organiser does not submit such documents, to stop distribution / sale of Tickets to the Event permanently.
5.3. The Organiser is fully responsible for execution of Ticket control and the number of Buyers who enter the Event.
5.4. The Organiser shall immediately inform Buyers of any changes to the Event (e.g. the date, time, cancellation of the Event, etc.) and update the relevant information in the Paysera Tickets system.
5.5. The Organiser undertakes full responsibility for execution and cancellation of the Event, as well as money refunds to Buyers in case the Event is cancelled. The Organiser holds the responsibility against Buyers and other third persons (competent institutions, etc.) for non-execution or improper execution of Ticket refunds.
5.6. The Organiser undertakes full responsibility for any losses incurred by the Buyer due to a change of time and / or place of the Event, if the Buyer has already purchased Tickets to the Event.
5.7. The Organiser commits not to disclose login credentials used to log in to the Paysera Tickets system to any third persons.
5.8. The Organiser is the personal data controller and commits to ensure the proper protection of the Buyer’s rights to personal data protection as laid down in the General Data Protection Regulation (EU) 2016/679 and relevant legislation. The Organiser shall have a confirmed privacy policy and rules for processing personal data in place.
5.9. The Organiser shall have no right to use the Paysera Tickets system to collect credit card details, social security numbers, financial details, or other confidential information that is not required for Event administration.
5.10. The Organiser is prohibited from organising, distributing, and selling Tickets to Events that violate the requirements of the legislation, including pornographic or erotic content, that are intended to promote usage of alcohol and tobacco or gaming, also from illegal collection and processing of personal data and / or from using the Paysera Tickets system for execution of illegal activity, fraud, and other criminal actions.

Liability

6.1. If liabilities undertaken by the Parties under the present Agreement are not executed or they are executed inappropriately, the guilty Party shall reimburse damages caused to the other Party, including loss of income.
6.2. The Organiser unconditionally undertakes to reimburse Paysera any fines imposed by competent authorities, if such fines have been imposed on Paysera due to the Organiser’s fault.
6.3. The Parties agree that complaints from Buyers related to a relevant Event, the Tickets to which have been distributed / sold via the Paysera Tickets system, are examined by the Organiser. Having received such complaints, Paysera shall forward them to the Organiser and inform the Buyer thereof.
6.4. If an official decision has been adopted by the consumer rights protection authority confirming that the complaint of the Buyer is reasonable and that Paysera shall reimburse damages to the Buyer, Paysera executes the same decision of the consumer rights protection authority, but the Organiser shall reimburse Paysera the damages incurred by Paysera due to the executed decision of the consumer rights protection authority, unless the decision has been adopted due to the fault of Paysera.
6.5. If the Organiser violates their liability under the present Agreement, Paysera has the right to immediately and unilaterally terminate the present Agreement without any warning, suspend and / or terminate the right of the Organiser to use the Paysera Tickets system, suspend sale / distribution of Tickets, prompt tthe Organiser to refund Tickets to the Buyers, and undertake other legal actions to protect the interests of Paysera, the Buyers, and other third persons.

Validity of the Agreement

7.1. The Organiser agrees to the terms and conditions of the present Agreement by logging in to the Paysera Tickets self-service for creating events.
7.2. The Agreement comes into force from the moment the Organiser logs in to the Paysera Tickets system and is valid until complete performance of mutual obligations by the Parties or its termination under other conditions provided for in this Agreement or legal acts.
7.3. The Organiser shall be informed about changes to the Agreement 60 (sixty) days in advance. It is deemed that the Organiser received the notification and the terms and conditions of the Agreement become valid 60 (sixty) days after such notification was sent to the email address or other communication means indicated by the Organiser at the time of registration (by email or a text message with a link to the relevant web page). Information on changes to the Agreement is also published on the tickets.paysera.com website. It is deemed that changes to the Agreement apply to newly created Events in the Paysera Tickets system.

Other Provisions

8.1. Disputes arising due to non-execution or inappropriate execution of the present Agreement shall be settled by negotiation, and in case of failure to negotiate – in the court of the Republic of Lithuania under the procedure prescribed by the law. Jurisdiction is determined by the place of the registered headquarters of Paysera.
8.2. The present Agreement has been concluded and shall be explained according to the legislation of the Republic of Lithuania.
8.3. Names of chapters and articles of the Agreement are intended solely for convenience of the Parties and shall not be taken into account when explaining provisions of the Agreement.
8.4. The Parties do not have the right to transfer their rights and liabilities under the present Agreement to third parties without a written consent from the other Party.
8.5. If any provision of the present Agreement is declared invalid, all the other provisions of the Agreement remain in full force.
8.6. All notifications and information shall be considered provided to the other Party properly if they are handed personally by confirming the reception, sent via registered mail, fax or email. If the Party changes its address, fax number or email address, it shall immediately inform the other Party thereof in written; otherwise, such Party cannot base its arguments on non-reception of a notification or information if such notification or information has been sent to latest contact data provided to the other Party.